Shipping
Shipping information is detailed below.
Destination |
Shipping Method | Cost | Delivery Time Frame |
Australia | Australia Post | Free Shipping for orders AUD $40 and over | Please allow 2-8 days for delivery |
Australia | Australia Post | AUD $8.95 for orders under AUD $40 | Please allow 2-8 days for delivery |
Middle East | Australia Post |
AUD $25 for 5 boxes or less then it goes by weight (AUD Australian Dollars) |
Please allow 15-30 business days for delivery |
International | Australia Post |
AUD $20 for 5 boxes or less then it goes by weight. (AUD Australian Dollars) |
Please allow 15-30 business days for delivery |
International Shipping Charges
Our flat rate shipping fee applies to orders of up to 5 boxes. Orders of more than 5 boxes exceeds the weight limit for our flat rate and will be charged based on total weight. The final shipping cost will be shown at checkout.
🚨 Shipping Update – United States
As of 26 August 2025, Australia Post has temporarily suspended some postal services to the United States and Puerto Rico due to new import tariff changes.
This means we are unable to ship orders to the US or Puerto Rico until further notice.
We’ll update this page as soon as services resume. Thank you for your understanding and patience 💌
Shipping to Kuwait
Please note: Australia Post does not deliver parcels to your home in Kuwait.
- Parcels must be collected from your local Post Office/Delivery Office.
- Please check your tracking online to see when the parcel is ready.
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If your parcel is with customs, you must contact customs to clear it on Ph:
1808345
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If your parcel is late, please contact the Kuwait postal service with your tracking number on 24819033 or 25217663.
More information: Australia Post – Kuwait.
الشحن إلى الكويت
يرجى الملاحظة: البريد الأسترالي لا يوصّل الطرود إلى المنزل في الكويت.
- يجب استلام الطرود من مكتب البريد/مكتب التوزيع المحلي.
- يرجى متابعة التتبع عبر الإنترنت لمعرفة متى تكون الطرد جاهز للاستلام.
- إذا كان الطرد مع الجمارك، يجب التواصل مع الجمارك لإتمام التخليص.
- إذا تأخر الطرد، يرجى التواصل مع بريد الكويت باستخدام رقم التتبع.
لمزيد من المعلومات: البريد الأسترالي – الكويت.
Will I be charged customs & import duties?
Some orders may incur customs or import duties. It is up to the receiver of the parcel to cover these costs as these government-related charges vary from country to country and are out of our hands.
Pre-Orders
If your order contains a pre-order item, the full order will ship together once all items are in stock.
To receive in stock items sooner, please place a separate order.
Refunds
Refunds will not be issued for unclaimed or refused parcels.
To learn more please see our FAQ page.